PRIVACY POLICY

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Welcome to Advanced Problem Solutions. This Privacy Policy outlines our commitment to responsibly collecting, using, and protecting your personal information. It is designed to ensure compliance with legal standards and to foster trust and transparency with our customers.

 

Information Collection:

 

We collect personal data such as names, addresses, phone numbers, and email addresses through our website forms. This information is essential for providing our services and communicating with you..

 

Use of Information:

 

Your personal data is used to:

 

● Schedule and provide HVAC services.

 

● Send updates, offers, coupons, and other relevant information via SMS/MMS when you opt-in.

 

SMS Terms & Conditions

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By providing your mobile phone number, you consent to receive SMS messages from Advanced Problem Solutions related to  order and scheduling updates, promotional offers, or account notifications.

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Message Frequency 

• Message frequency may vary.

• You may receive 2 SMS messages per month. 

Message and Data Rates

Standard message and data rates may apply.

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Opting Out

You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

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Help and Support

If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at 515-612-9434.

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Privacy Policy

Your phone number will be handled in accordance with our Privacy Policy, available at https://www.aps-iowa.com/privacy-policy-1 . No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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SMS/MMS Carriers and Message Rates:

 

● Carriers like AT&T are not responsible for delayed or undelivered messages.

 

● Message and data rates may apply. Frequency of messages varies, typically up to one message per season.

 

Data Protection:

 

We employ various security measures to protect your personal data from unauthorized access and use. We do not sell, trade, or rent personal identification information to others.

 

Contact Information:

 

For any issues or questions, please contact us via our website: [https://www.aps-iowa.com/contact-us/].

 

Updates to Privacy Policy:

 

We reserve the right to modify this policy at any time. Any changes will be posted on our website.

 

Acceptance of These Terms:

 

By using this site, you signify your acceptance of this policy. If you do not agree, please do not use our site.

 

Contacting Us:

 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

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**No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

 

**All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.